Continuing Education Classes – Michigan 04/16/2024

Location:

Builders & Remodelers of Greater Ann Arbor (BRAG)
179 Little Lake Dr
Ann Arbor, MI 48103
MI Provider# 0160   OH Provider#8980

Agency Operations Provide Protection
3 credit hours (Ethics) | 9 am – noon

Beginning with the processes agencies use in securing and processing client information, this program will discuss the use of agency management systems and how to set up procedures to protect the client and the agencies E & O. Particular attention is placed on processes and procedures. A section covers E-commerce issues.

Insuring Home Businesses
3 credit hours (PC) | 1 pm – 4 pm

This course looks at business in the home today and helps the participants identify exposures by recognizing indicators and asking open ended questions.  Business exclusions under the homeowner’s policy are discussed and optional business endorsements are explored.  Discussion includes other policies that may be involved in adequately covering business exposures for personal lines clients.  The course includes eight scenarios and involves class participants in discussion and problem solving for the business exposures presented.  The last hour presents an overview of commercial policies and their possible solutions for these exposures.

Lunch will be provided between classes from 12-1pm.