We pride ourselves on the quality of work and ethics our team possesses. The Cousino difference is our unyielding drive to deliver the best products, services, and overall experience to our customers. We recently received this letter from Tom and Kelly after a project was completed at their home.
Dear Cousino Restoration Team
I am following up on the work done in our home this past July. While I have known of your company and its reputation going back for many years as I was involved with Cousino in my prior profession as a commercial loan officer. I have not had the opportunity to experience Cousino restoration as a customer. So when my insurance company recommended you, I was pleased.
I cannot compliment your staff and workmanship enough. From the estimating to the field Supervision and office personnel, everyone was quite professional and met or exceeded our expectations. But I wish to especially compliment the men who worked on our home. Russ and the other two other gentlemen, sorry I cannot remember their names, were the experts whose workmanship was exemplary, finding some of the mistakes made by others that partially led to the problems. They helped find and communicate added work to make the project complete. They were not only friendly and helpful with answers to our questions but it was obvious they very much know their trade and were attentive to the little details such as careful equipment set up, to clean up, to making sure the paint and roof shingles were a spot-on match. No plants (which we know are numerous in the work area) nor was the rock wall in the same area were damaged.
Working with this insurance claim for us was seamless, which was a relief as we have heard less than positive stories from friends and family. You can count on us to recommend your company to others in the future.
Sincerely Tom and Kelly S.
We are proud of the team who cared for Tom and Kelly’s home. If you have an experience you’d like to share with us, please submit them here: https://www.cousino.solutions/survey.html